Payment

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped or can be downloaded.

Shipping Policies

If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. If an item is damaged during shipping, a replacement item will be sent free of charge.

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.

Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints

Any complaints may be sent to: info@suyi.nl. Each case will be looked at individually, and the seller will be in contact as well.

Terms and Conditions

These terms and conditions are subject to change. I have read and agree to the terms and conditions.

Contact Us

If you have any questions, please feel free to contact us at info@suyi.nl.